Scam letters requesting payment

Devon & Cornwall Police have received reports of residents receiving scam letters purportedly from South West Water, which have been hand delivered.

Have you received a scam letter purportedly from South West Water telling you there is a debt on your account and to make payment through the QR code on the letter. Offenders have used a standard SW Water letter, but have changed the payment details.

Please report this to police via their website here or by phoning 101 if you have received one of these letters, quoting 50260275737.

Please also report this to Report Fraud via the website or by phoning 0300 123 2040.

Every report helps the authorities and service providers identify nuisance and scam letters, making it harder for criminals to target the public. Please share this advice with family and friends, especially those who may be more vulnerable to scams.

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