David Harris, Incident Director at South West Water stated their teams are working throughout Bank Holiday Monday. He apologized for the delay but emphasized the need for meticulous work to resolve the issue before safely lifting the boil water notice.
David Harris, Incident Director at South West Water, said:
“Our engineering and network teams are continuing their work throughout Bank Holiday Monday, as we thoroughly clean, test and filter the affected water network.
"I'm sorry this is taking so long, but we need to be meticulous in resolving this problem before we can safely lift the boil water notice.
“In the meantime, we continue to deliver bottled water to properties every day across the boil water notice area. For those not at home, bottled water stations remain open between 7am and 9pm at Broadsands, Freshwater Quarry and Churston Car Boot field. We will keep all these sites open until the boil water notice is lifted.
“Customers can also visit our drop-in session in Kingswear Village Hall, and our community van is in Brixham today. Both are open between 11am and 4pm for customers with any concerns regarding the boil water notice, compensation, and support.
“We know how disruptive this continues to be, especially over the long weekend. We are making good progress, but there is more work to do. I am hugely grateful to customers for their patience, but also their kindness to our staff as we work to safely restore the water supply."
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