Quarter of a million people in Devon treated for minor illnesses in local pharmacies

The Pharmacy First service, available in most local pharmacies, frees up GP appointments for patients who need them most and gives people quicker and more convenient access to safe and high-quality healthcare.

Trained pharmacists can provide consultations, treatments and where necessary prescription medication for a range of conditions.

Last year, Devon’s community pharmacies delivered 231,000 consultations for a range of common conditions and minor illnesses, a 47% increase from the year before, reflecting the huge collaborative effort to support people locally access the care and advice they need.

The expanded pharmacy service also provides free blood pressure checks and contraceptive services, which also saw a 154% increase in its use from the previous year. 

Chris Reid, Chief Medical Officer for NHS Devon, said:
“The Pharmacy First service in Devon has been a great success. It’s staggering that nearly a quarter of a million people in Devon are now choosing their local pharmacy to get quick, expert advice and treatment for common conditions—without needing to see a GP.

“We would like to thank community pharmacy teams for their continued dedication in delivering a vital and widely used service to local people.
By choosing the right service and preparing ahead, visitors and residents can help ensure urgent and emergency care is available for those who need it most.

A spokesperson for the Devon Local Pharmaceutical Committee said: “Pharmacy First is making a real difference for patients across Devon. People can walk into their local pharmacy and receive prompt, expert care for minor illnesses without needing a GP appointment.

“Our pharmacy teams are proud to be supporting local communities and helping ensure NHS services are used in the right way.

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